UPS tracking messages explained

Each one in plain English, with how long it usually lasts and when it's time to do something.

Before pickup

Label Created: Usually 1-3 days. Some senders print labels days before handing packages over.

Pickup Scan: Usually hours to 1 day before an origin or arrival scan.
Drop-Off: Usually picked up the same or next business day.
Origin Scan: Usually 12-24 hours before departure.
On the Way: Multi-day gaps without scans are normal on long ground trips.
Arrived at Facility: Usually hours to 1 day before a departure scan.
Departed from Facility: The next scan usually shows within 1-2 days. Cross-country trips can take longer.
Processing at UPS Facility: Usually under 24 hours. It can repeat for several days during congestion.
Destination Scan: Usually out for delivery the same or next business day.
Transferred to Post Office for Delivery: 1-2 extra days, per UPS.
Warehouse Scan: Usually under 1-2 days.
Import Scan: Customs can add 1-5 days or more.

Not received at the UPS facility as scheduled: Often 1-2 days before the next scan.
Your package is delayed: Commonly 1-3 days.
The package will be rescheduled: Usually 1 business day.
A mechanical failure has caused a delay: Reports generally describe a delay of 1-2 days.
Damage reported: Varies. Repackaging can add 1-3 days.
Weather may cause delay: Often 0-2 days.
Emergency situation or severe weather conditions: Often 1-3 days after conditions improve.
We're updating plans to schedule your delivery.: Often 1-3 days.
Exception: Depends on the cause. Often 1-2 days.
Action Required: It stays until someone responds.
Delivery Attempted: Next business day for the next attempt.

Delivered to UPS Access Point: It waits for pickup. Access Points hold packages for a limited time before returning them.

Loaded on Delivery Vehicle: Usually delivered the same day.
Out For Delivery Today: Same day, typically by 7 p.m. (sometimes later) for homes.