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"Departed from Facility" (UPS): what it means and how long it lasts

The package left a UPS facility toward the next hub or the delivery center.

Normally lasts: The next scan usually shows within 1-2 days. Cross-country trips can take longer.

When to act: If there is no new scan for 4-5 business days.

What to do

  1. No action is needed yet. Long trips often have no scans between hubs.

UPS service alerts now

UPS blocks automated checks of its alert page. See UPS's official service alerts.

Last checked: starting up · UPS service alerts: the carrier blocks automated checks, so use its official page (linked here)· Facility facts reviewed November 14, 2026. How we check

Which facility is it at?

The location next to the scan tells you. Type it here, or pick one of the busiest UPS hubs below, for live alerts and how long packages normally sit there.

UPS Worldport LouisvilleLouisville, KYLouisville, KYUPS Hodgkins, IL Hub (CACH)Hodgkins, ILHodgkins, ILUPS Ontario, CAOntario, CAOntario, CAUPS Philadelphia, PAPhiladelphia, PAPhiladelphia, PAUPS Dfw Airport, TXDFW Airport, TXDFW Airport, TXUPS Rockford, ILRockford, ILRockford, ILUPS Atlanta, GAAtlanta, GAAtlanta, GAUPS West Columbia, SCWest Columbia, SCWest Columbia, SCUPS Jacksonville, FLJacksonville, FLJacksonville, FLUPS Mesquite, TXMesquite, TXMesquite, TXUPS Earth City, MOEarth City, MOEarth City, MOUPS Addison, ILAddison, ILAddison, IL

All UPS facilities

Questions

What does "Departed from Facility" mean?

The package left a UPS facility toward the next hub or the delivery center.

How long does "Departed from Facility" usually last?

The next scan usually shows within 1-2 days. Cross-country trips can take longer. If there is no new scan for 4-5 business days.

What should I do if my UPS package is stuck on "Departed from Facility"?

No action is needed yet. Long trips often have no scans between hubs.

Related UPS messages

Sources