About Package Delays

When tracking says a package is at a hub and nothing changes for days, the real question is whether that's normal. This site answers that for one facility at a time.

What we do

• Explain what each UPS, USPS and FedEx tracking message means and how long it usually lasts.
• Give each major facility a page with how long packages normally sit there, using the exact name it has in tracking.
• Check carrier service alerts and National Weather Service alerts every 30 minutes and show them on the hubs they affect.
• Let visitors anonymously say "my package is stuck here too", so others can see when a hub is backed up.
• Link to the official forms and deadlines (Missing Mail, traces, claims) when it's time to act.

What we don't do

We're not UPS, USPS or FedEx, and we're not affiliated with them. We can't see carrier tracking, can't find a package, and never ask for tracking numbers. Only the carrier, or the seller who shipped it, can open a trace or a claim.

Where the information comes from

Facility names and scan messages come from public tracking examples, carrier documents and USPS Office of Inspector General reports. Rules and deadlines come from the carriers' own pages, and each one is linked. We cover 165 UPS, USPS and FedEx facilities, and their facts were last reviewed November 14, 2026. How we check explains the details.

Corrections

If a name, rule or time on this site is wrong, email hello@packagedelays.com. We fix errors and note the date.