Contact us

Found a wrong scan name, a facility we're missing, or a delay we haven't caught? We'd like to hear about it.

Email hello@packagedelays.com. We read every message.

Need help with your own package?

We can't see packages, change deliveries or open claims. Only the carrier (or the seller who shipped it) can do that. Here's where to reach them:

• UPS customer support
• USPS customer support
• FedEx customer support

Before you call, our step-by-step guides cover search requests, claims, deadlines and Amazon, eBay and Etsy refunds.

What to include in a correction

• The page address
• What's wrong, and what it should say
• If it's a scan name, the exact words your tracking shows (no tracking number needed)