Independent · not a carrier

"Drop-Off" (UPS): what it means and how long it lasts

The sender dropped the package at a UPS Store, Access Point or drop box. It will be picked up and moved into the network.

Normally lasts: Usually picked up the same or next business day.

When to act: If there is no further scan for 3 business days.

Also shown as: Dropped off at a UPS Access Point location, Package received for processing

What to do

  1. No action is needed yet. The sender can ask the drop-off location if it stalls.

UPS service alerts now

UPS blocks automated checks of its alert page. See UPS's official service alerts.

Last checked: starting up · UPS service alerts: the carrier blocks automated checks, so use its official page (linked here)· Facility facts reviewed November 14, 2026. How we check

Which facility is it at?

The location next to the scan tells you. Type it here, or pick one of the busiest UPS hubs below, for live alerts and how long packages normally sit there.

UPS Worldport LouisvilleLouisville, KYLouisville, KYUPS Hodgkins, IL Hub (CACH)Hodgkins, ILHodgkins, ILUPS Ontario, CAOntario, CAOntario, CAUPS Philadelphia, PAPhiladelphia, PAPhiladelphia, PAUPS Dfw Airport, TXDFW Airport, TXDFW Airport, TXUPS Rockford, ILRockford, ILRockford, ILUPS Atlanta, GAAtlanta, GAAtlanta, GAUPS West Columbia, SCWest Columbia, SCWest Columbia, SCUPS Jacksonville, FLJacksonville, FLJacksonville, FLUPS Mesquite, TXMesquite, TXMesquite, TXUPS Earth City, MOEarth City, MOEarth City, MOUPS Addison, ILAddison, ILAddison, IL

All UPS facilities

Questions

What does "Drop-Off" mean?

The sender dropped the package at a UPS Store, Access Point or drop box. It will be picked up and moved into the network.

How long does "Drop-Off" usually last?

Usually picked up the same or next business day. If there is no further scan for 3 business days.

What should I do if my UPS package is stuck on "Drop-Off"?

No action is needed yet. The sender can ask the drop-off location if it stalls.

Related UPS messages

Sources