Independent · not a carrier

"Label Created" (UPS): what it means and how long it lasts

UPS received the shipment details and billing info from the sender, but doesn't have the package yet. The status updates once UPS has it moving in the network.

Normally lasts: Usually 1-3 days. Some senders print labels days before handing packages over.

When to act: If there is still no pickup or origin scan 3-5 business days after the seller says it shipped.

Also shown as: Shipper created a label, UPS has not received the package yet., Order Processed: Ready for UPS

What to do

  1. Contact the sender or seller. UPS can't act on a package it hasn't received.
  2. On a marketplace order, use the platform's item-not-received process once the estimated delivery date passes.

UPS service alerts now

UPS blocks automated checks of its alert page. See UPS's official service alerts.

Last checked: starting up · UPS service alerts: the carrier blocks automated checks, so use its official page (linked here)· Facility facts reviewed November 14, 2026. How we check

Which facility is it at?

The location next to the scan tells you. Type it here, or pick one of the busiest UPS hubs below, for live alerts and how long packages normally sit there.

UPS Worldport LouisvilleLouisville, KYLouisville, KYUPS Hodgkins, IL Hub (CACH)Hodgkins, ILHodgkins, ILUPS Ontario, CAOntario, CAOntario, CAUPS Philadelphia, PAPhiladelphia, PAPhiladelphia, PAUPS Dfw Airport, TXDFW Airport, TXDFW Airport, TXUPS Rockford, ILRockford, ILRockford, ILUPS Atlanta, GAAtlanta, GAAtlanta, GAUPS West Columbia, SCWest Columbia, SCWest Columbia, SCUPS Jacksonville, FLJacksonville, FLJacksonville, FLUPS Mesquite, TXMesquite, TXMesquite, TXUPS Earth City, MOEarth City, MOEarth City, MOUPS Addison, ILAddison, ILAddison, IL

All UPS facilities

Questions

What does "Label Created" mean?

UPS received the shipment details and billing info from the sender, but doesn't have the package yet. The status updates once UPS has it moving in the network.

How long does "Label Created" usually last?

Usually 1-3 days. Some senders print labels days before handing packages over. If there is still no pickup or origin scan 3-5 business days after the seller says it shipped.

What should I do if my UPS package is stuck on "Label Created"?

Contact the sender or seller. UPS can't act on a package it hasn't received. On a marketplace order, use the platform's item-not-received process once the estimated delivery date passes.

Sources