Independent · not a carrier

"A mechanical failure has caused a delay" (UPS): what it means and how long it lasts

A truck, plane or sorting equipment problem delayed the package.

Normally lasts: Reports generally describe a delay of 1-2 days.

When to act: If there is no new scan or date after 2-3 business days.

Also shown as: A mechanical failure has caused a delay. We will update the delivery date as soon as possible.

What to do

  1. Wait 1-2 business days. This is usually a short delay.
  2. If it doesn't move, contact UPS with the tracking number.

UPS service alerts now

UPS blocks automated checks of its alert page. See UPS's official service alerts.

Last checked: starting up · UPS service alerts: the carrier blocks automated checks, so use its official page (linked here)· Facility facts reviewed November 14, 2026. How we check

Which facility is it at?

The location next to the scan tells you. Type it here, or pick one of the busiest UPS hubs below, for live alerts and how long packages normally sit there.

UPS Worldport LouisvilleLouisville, KYLouisville, KYUPS Hodgkins, IL Hub (CACH)Hodgkins, ILHodgkins, ILUPS Ontario, CAOntario, CAOntario, CAUPS Philadelphia, PAPhiladelphia, PAPhiladelphia, PAUPS Dfw Airport, TXDFW Airport, TXDFW Airport, TXUPS Rockford, ILRockford, ILRockford, ILUPS Atlanta, GAAtlanta, GAAtlanta, GAUPS West Columbia, SCWest Columbia, SCWest Columbia, SCUPS Jacksonville, FLJacksonville, FLJacksonville, FLUPS Mesquite, TXMesquite, TXMesquite, TXUPS Earth City, MOEarth City, MOEarth City, MOUPS Addison, ILAddison, ILAddison, IL

All UPS facilities

Questions

What does "A mechanical failure has caused a delay" mean?

A truck, plane or sorting equipment problem delayed the package.

How long does "A mechanical failure has caused a delay" usually last?

Reports generally describe a delay of 1-2 days. If there is no new scan or date after 2-3 business days.

What should I do if my UPS package is stuck on "A mechanical failure has caused a delay"?

Wait 1-2 business days. This is usually a short delay. If it doesn't move, contact UPS with the tracking number.

Related UPS messages

Sources