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"Warehouse Scan" (UPS): what it means and how long it lasts

The package was scanned in a UPS warehouse, often while it waits for the next leg, a hold, or an exception to be resolved.

Normally lasts: Usually under 1-2 days.

When to act: If it repeats for 3+ business days with no movement.

What to do

  1. Check whether an exception or hold reason is shown.
  2. Contact UPS if it doesn't move.

UPS service alerts now

UPS blocks automated checks of its alert page. See UPS's official service alerts.

Last checked: starting up · UPS service alerts: the carrier blocks automated checks, so use its official page (linked here)· Facility facts reviewed November 14, 2026. How we check

Which facility is it at?

The location next to the scan tells you. Type it here, or pick one of the busiest UPS hubs below, for live alerts and how long packages normally sit there.

UPS Worldport LouisvilleLouisville, KYLouisville, KYUPS Hodgkins, IL Hub (CACH)Hodgkins, ILHodgkins, ILUPS Ontario, CAOntario, CAOntario, CAUPS Philadelphia, PAPhiladelphia, PAPhiladelphia, PAUPS Dfw Airport, TXDFW Airport, TXDFW Airport, TXUPS Rockford, ILRockford, ILRockford, ILUPS Atlanta, GAAtlanta, GAAtlanta, GAUPS West Columbia, SCWest Columbia, SCWest Columbia, SCUPS Jacksonville, FLJacksonville, FLJacksonville, FLUPS Mesquite, TXMesquite, TXMesquite, TXUPS Earth City, MOEarth City, MOEarth City, MOUPS Addison, ILAddison, ILAddison, IL

All UPS facilities

Questions

What does "Warehouse Scan" mean?

The package was scanned in a UPS warehouse, often while it waits for the next leg, a hold, or an exception to be resolved.

How long does "Warehouse Scan" usually last?

Usually under 1-2 days. If it repeats for 3+ business days with no movement.

What should I do if my UPS package is stuck on "Warehouse Scan"?

Check whether an exception or hold reason is shown. Contact UPS if it doesn't move.

Related UPS messages

Sources