"Delivered to UPS Access Point" (UPS): what it means and how long it lasts
The package is at a UPS Access Point location, such as a store or locker, ready for pickup.
Normally lasts: It waits for pickup. Access Points hold packages for a limited time before returning them.
When to act: Pick it up within a few days. The hold period varies by location.
Also shown as: Delivered to a UPS Access Point, Ready for pickup at UPS Access Point
What to do
- Pick it up with photo ID and the tracking number.
- Check tracking for the location address and hours.
UPS service alerts now
UPS blocks automated checks of its alert page. See UPS's official service alerts.
Last checked: starting up · UPS service alerts: the carrier blocks automated checks, so use its official page (linked here)· Facility facts reviewed November 14, 2026. How we check
Which facility is it at?
The location next to the scan tells you. Type it here, or pick one of the busiest UPS hubs below, for live alerts and how long packages normally sit there.
Louisville, KYUPS Hodgkins, IL Hub (CACH)Hodgkins, ILUPS Ontario, CAOntario, CAUPS Philadelphia, PAPhiladelphia, PAUPS Dfw Airport, TXDFW Airport, TXUPS Rockford, ILRockford, ILUPS Atlanta, GAAtlanta, GAUPS West Columbia, SCWest Columbia, SCUPS Jacksonville, FLJacksonville, FLUPS Mesquite, TXMesquite, TXUPS Earth City, MOEarth City, MOUPS Addison, ILAddison, ILQuestions
What does "Delivered to UPS Access Point" mean?
The package is at a UPS Access Point location, such as a store or locker, ready for pickup.
How long does "Delivered to UPS Access Point" usually last?
It waits for pickup. Access Points hold packages for a limited time before returning them. Pick it up within a few days. The hold period varies by location.
What should I do if my UPS package is stuck on "Delivered to UPS Access Point"?
Pick it up with photo ID and the tracking number. Check tracking for the location address and hours.
Sources
- UPS: What Does My UPS Tracking Status Mean? (accessed 2026-11-14)