FedEx tracking messages explained
Each one in plain English, with how long it usually lasts and when it's time to do something.
Before pickup
- Label created: Usually 1-3 days.
- Shipment information sent to FedEx: Usually 1-3 days.
Moving through the network
- Picked up: Usually hours to 1 day before the next scan.
- In FedEx possession: Usually under 24 hours.
- Left FedEx origin facility: Next scan within 1-2 days. FedEx says gaps of more than 24 hours are not unusual on long trips.
- Arrived at FedEx hub: Usually hours to 1 day.
- Departed FedEx hub: Next scan within 1-2 days. Gaps of more than 24 hours are normal on long trips.
- In transit: 24-72 hours without a scan is common on long Ground trips.
- On the way: Hours to several days, depending on service.
- At local FedEx facility: Usually out for delivery the same or next business day. It may wait until the scheduled delivery date.
- At destination sort facility: Usually 1 day.
Delays and problems
- Delivery exception: Usually 1-2 business days.
- Customer not available or business closed: Usually the next business day for another attempt.
- Shipment exception: Often 1-3 days.
- Delay: Commonly 1-3 days.
- Operational delay: Often 1-3 days.
- Local delay: Usually 1 day.
- Weather delay: Often 1-3 days after conditions improve.
- Running late: Often 1-3 days.
- Pending: Commonly 1-3 days.
- Delivery updated: Varies. Check the new date.
- Clearance delay: Often 1-5 business days. Longer if documents are needed.
Held
- Package not due for delivery: Until the scheduled delivery date, often 1-2 days.
- Delivery is held, unable to collect payment: It stays until payment is made.
- Hold at location: Until it shows Ready for pickup.
- Ready for pickup: It waits for pickup for a limited time.
Out for delivery
- Out for delivery: Same day.
Delivered
- Delivered: Final status.
Returns
- Returning to FedEx facility: Usually 1 business day before the next step.
- Returning to shipper: The return trip takes about as long as the original trip.
- Cancelled: Final status unless it's re-shipped.