"Shipment information sent to FedEx" (FedEx): what it means and how long it lasts

The package is still at the shipper's location. FedEx updates the status once it's picked up.

Normally lasts: Usually 1-3 days.

When to act: If there's no pickup 3-5 business days after the seller says it shipped.

What to do

Contact the shipper.

FedEx service alerts now

FedEx service alert Middle East Service Update
FedEx · first seen Nov 14, 6:55 PM EST
FedEx continues to monitor the situation in the Middle East and we are actively adjusting our operations for continued service to and from the region. We are providing pickup and delivery services where it is safe to do so and in line with local guidance. Customers shipping to o…
FedEx service alert Russia and Belarus Service Suspension
FedEx · first seen Nov 14, 6:55 PM EST
All Russian and Belarusian FedEx International services continue to be suspended until further notice. (Initially reported February 24, 2022; Last confirmed September 22, 2026)

Last checked: Nov 15, 6:00 PM EST (45 min ago) · FedEx service alerts 45 min ago· Facility facts reviewed November 14, 2026. How we check

Which facility is it at?

The location next to the scan tells you. Type it here, or pick one of the busiest FedEx hubs below, for live alerts and how long packages normally sit there.