"On the way" (FedEx): what it means and how long it lasts
The package is heading to its destination. It may be in a vehicle or at a FedEx sort facility. It is not ready for pickup.
Normally lasts: Hours to several days, depending on service.
When to act: If the delivery date passes with no update.
Also shown as: On the Way
What to do
- No action is needed yet, as FedEx says.
- Set up tracking alerts.
FedEx service alerts now
- FedEx service alert Middle East Service Update
FedEx · first seen Nov 14, 6:55 PM EST
FedEx continues to monitor the situation in the Middle East and we are actively adjusting our operations for continued service to and from the region. We are providing pickup and delivery services where it is safe to do so and in line with local guidance. Customers shipping to o… - FedEx service alert Russia and Belarus Service Suspension
FedEx · first seen Nov 14, 6:55 PM EST
All Russian and Belarusian FedEx International services continue to be suspended until further notice. (Initially reported February 24, 2022; Last confirmed September 22, 2026)
Last checked: · FedEx service alerts 45 min ago· Facility facts reviewed November 14, 2026. How we check
Which facility is it at?
The location next to the scan tells you. Type it here, or pick one of the busiest FedEx hubs below, for live alerts and how long packages normally sit there.
MEMPHIS, TNFedEx Indianapolis HubINDIANAPOLIS, INFedEx Fort Worth, TXFORT WORTH, TXFedEx Oakland, CAOAKLAND, CAFedEx Newark, NJNEWARK, NJFedEx Anchorage, AKANCHORAGE, AKFedEx Greensboro, NCGREENSBORO, NCFedEx Miami, FLMIAMI, FLFedEx Ontario, CAONTARIO, CAFedEx Northampton, PANORTHAMPTON, PAFedEx Bedford Park, ILBEDFORD PARK, ILFedEx Hagerstown, MDHAGERSTOWN, MDQuestions
What does "On the way" mean?
The package is heading to its destination. It may be in a vehicle or at a FedEx sort facility. It is not ready for pickup.
How long does "On the way" usually last?
Hours to several days, depending on service. If the delivery date passes with no update.
What should I do if my FedEx package is stuck on "On the way"?
No action is needed yet, as FedEx says. Set up tracking alerts.
Related FedEx messages
- Picked up
- In FedEx possession
- Left FedEx origin facility
- Arrived at FedEx hub
- Departed FedEx hub
- In transit
- At local FedEx facility
- At destination sort facility
Sources
- FedEx US FAQ: Why isn't my package moving when I check tracking? (accessed 2026-11-14)
- FedEx FAQ: What does my tracking status mean? (accessed 2026-11-14)
- FedEx FAQ (Canada): On the way (accessed 2026-11-14)