Independent · not a carrier

"Arrived at Post Office" (USPS): what it means and how long it lasts

The package reached your local Post Office and is being prepared for delivery, which USPS expects today or the next postal business day.

Normally lasts: Same day or the next postal business day.

When to act: USPS says to submit a service request if the status hasn't changed after 1 full postal business day and it wasn't delivered.

Also shown as: Arrived at Hub, Arrived at Post Office, Sorting Complete

What to do

  1. Wait one full postal business day.
  2. If it still hasn't moved, submit a service request (help request) to your local Post Office.
  3. If it is still missing after that, submit a Missing Mail search.

USPS service alerts now

Last checked: · USPS service alerts 15 min ago· Facility facts reviewed November 14, 2026. How we check

Which facility is it at?

The location next to the scan tells you. Type it here, or pick one of the busiest USPS hubs below, for live alerts and how long packages normally sit there.

Jamaica NY International Distribution Center (ISC)Jamaica, NYJAMAICA NY INTERNATIONAL DISTRIBUTION CENTERChicago IL International Distribution Center (ISC)Chicago, ILCHICAGO IL INTERNATIONAL DISTRIBUTION CENTERJersey City NJ Distribution Center (RPDC)Jersey City, NJJERSEY CITY NJ DISTRIBUTION CENTERWarrendale PA Distribution Center (NDC)Warrendale, PAWARRENDALE PA DISTRIBUTION CENTEROpa Locka FL Distribution CenterOpa-locka, FLOPA LOCKA FL DISTRIBUTION CENTERSpringfield MA Distribution Center (NDC)Springfield, MASPRINGFIELD MA DISTRIBUTION CENTERUSPS Jacksonville NDC / RPDCJacksonville, FLJACKSONVILLE FL DISTRIBUTION CENTERNorth Houston TX Distribution CenterHouston, TXNORTH HOUSTON TX DISTRIBUTION CENTERMiami FL International Distribution Center (ISC)Miami, FLMIAMI FL INTERNATIONAL DISTRIBUTION CENTERLos Angeles CA Distribution CenterLos Angeles, CALOS ANGELES CA DISTRIBUTION CENTERAtlanta GA Distribution Center (RPDC)Palmetto, GAATLANTA GA DISTRIBUTION CENTERQueens NY Distribution CenterFlushing, NYQUEENS NY DISTRIBUTION CENTER

All USPS facilities

Questions

What does "Arrived at Post Office" mean?

The package reached your local Post Office and is being prepared for delivery, which USPS expects today or the next postal business day.

How long does "Arrived at Post Office" usually last?

Same day or the next postal business day. USPS says to submit a service request if the status hasn't changed after 1 full postal business day and it wasn't delivered.

What should I do if my USPS package is stuck on "Arrived at Post Office"?

Wait one full postal business day. If it still hasn't moved, submit a service request (help request) to your local Post Office. If it is still missing after that, submit a Missing Mail search.

Related USPS messages

Sources