Package stuck at Phoenix AZ Distribution Center?
USPS Phoenix RPDC / Phoenix P&DC: USPS's RPDC in Phoenix, AZ. We don't track packages. This page tells you what's normal here and whether anything is wrong right now.
Possible delays
Weather may slow packages here
Weather can slow trucks and flights in and out of this area. Add 1 to 2 days to the normal time before worrying.
Weather alerts here
- Flood Warning Flood Warning issued November 13 at 7:24PM MST until November 17 at 11:00AM MST by NWS Phoenix AZ
National Weather Service · first seen Nov 14, 6:55 PM EST · until Nov 17, 1:00 PM ESTFull weather alert (Maricopa, AZ · Yuma, AZ)
* WHAT...Flooding caused by upstream dam release continues. * WHERE...Maricopa County in south central Arizona... Northeastern Yuma County in southwestern Arizona... * WHEN...Until 1100 AM MST Tuesday. * IMPACTS...Flooding of rivers, creeks, streams, and other low-lying and flood-prone locations is expected. Low-water crossings are likely to become inundated with water and may not be passable. * ADDITIONAL DETAILS... - At 724 PM MST, water releases from Painted Rock Dam continue with flow peaking at 3000 cfs. A streamflow gauge immediately downstream also indicated a stage of 9.93 feet. - Flo…
- Normal time here
- 1 to 3 days
- Act after
- 5 business days
- Visitor reports, 24 h
- 0
Check your date ↓What to do now ↓
Checked
What we checked
National Weather Service alerts for Phoenix, AZ: Nov 15, 6:30 PM EST. USPS service alerts: Nov 15, 6:30 PM EST. Visitor reports: live. Facility facts reviewed November 14, 2026. How we check
Stuck or normal?
Normal here: 1 to 3 days.
Act if: no new scan for 5 business days. Weekends and federal holidays don't count.
USPS lets you start a Missing Mail search 7 days after mailing, even if this plant's normal time hasn't passed.
Several RPDCs had long backlogs after they opened (USPS Office of Inspector General audits documented delays in Atlanta, Houston and Richmond). Peak season adds more. These are rules of thumb from how USPS's network works, not a USPS promise. How we set them.
What to do if your package is stuck here
- Wait until there's been no new scan for 5 business days. USPS often skips scans between plants, so a quiet "In Transit to Next Facility" is usually fine.
- Submit a Help Request Form on usps.com. It goes to your local post office, and either you or the sender can file it. USPS tracking FAQ
- Still nothing? Start a Missing Mail search. You can file it 7 days after the mailing date, even if this plant's normal time hasn't passed. USPS Missing Mail
- If it was insured (Priority Mail and Ground Advantage include some coverage), file a claim within 60 days of mailing. USPS claims
- Bought it from a store? Contact the seller. They can file the claim or send a replacement, often faster than USPS.
More detail: USPS step-by-step guide · Amazon, eBay and Etsy refunds · Who should file
Is your package stuck here too?
No one has reported a stuck package here in the last 24 hours. If yours is stuck here, you can be the first. It helps others see if this hub is backed up.
Anonymous. We never ask for tracking numbers. To stop double counting we keep a scrambled network code for 48 hours. Privacy
Why packages sit at Phoenix AZ Distribution Center (RPDC)
- Backlog while the new plant ramps up
- It's in an unopened container, so nothing scans
- Missed its truck
- Unreadable label sent to manual handling
Scans you'll see here
- Shipment Received, Package Acceptance Pending: USPS received a container or pallet that your package was in, but your individual package has not been scanned as accepted yet.
- USPS in possession of item: USPS has the package and is getting it ready to move.
- Accepted at USPS Origin Facility: USPS accepted the package at the start of its trip.
- Arrived at USPS Regional Facility: The package reached a USPS processing plant.
- Departed USPS Regional Facility: The package left a USPS processing plant on a truck or plane toward the next stop.
- Arrived at USPS Regional Destination Facility: The package reached the processing plant that serves the delivery area.
- In Transit to Next Facility: A system-generated update (event code A2 or NT), not a physical scan.
- In Transit, Arriving Late: A system-generated in-transit update USPS uses "when the item appears likely to be delivered after the expected delivery date".
- Moving Through Network: A tracking summary heading, not a scan.
- Processing Exception: USPS detected a processing irregularity (event code LX).
All USPS tracking messages explained
About this facility
A Regional Processing and Distribution Center is one of the large new plants USPS built under its Delivering for America plan. It replaces work that used to be split across several older plants and handles packages and mail for a whole region.
- USPS's Phoenix RPDC is a new leased building at 12250 W Corporate Dr, Avondale (USPS, Aug 2025), about 450,260 sq ft (ABC15).
- In tracking, "PHOENIX AZ DISTRIBUTION CENTER" historically meant the Phoenix P&DC. It may now also cover the Avondale RPDC, and the scan does not say which building.
- USPS OIG found 2,569 delayed letters and 68 late Priority Mail Express pieces at the Phoenix P&DC in January 2025.
- Third-party aggregator k2track shows an average dwell of about 1 d 1 h at the "PHOENIX AZ DISTRIBUTION CENTER" scan location (historical data, not official).
Names you might see
In tracking: PHOENIX AZ DISTRIBUTION CENTER, PHOENIX AZ DISTRIBUTION CENTER ANNEX. Also called: Phoenix RPDC, Phoenix P&DC, Phoenix RTH, Phoenix Regional Processing and Distribution Center.
Alert history
No weather or service alerts here in the last 30 days.
Questions
How long do packages stay at Phoenix AZ Distribution Center (RPDC)?
Usually 1 to 3 days. Several RPDCs had long backlogs after they opened (USPS Office of Inspector General audits documented delays in Atlanta, Houston and Richmond). Peak season adds more.
My package hasn't moved from PHOENIX AZ DISTRIBUTION CENTER. Is it lost?
Probably not. If there's been no new scan for 5 business days (weekends and holidays don't count), it's worth acting: submit a Help Request Form on usps.com, then a Missing Mail search if it still hasn't moved. Packages are rarely lost at a hub. They're usually in a trailer or container that hasn't been scanned yet.
How do I know if there's a delay at Phoenix AZ Distribution Center (RPDC) today?
Check the status box at the top of this page. We read USPS service alerts and National Weather Service alerts for Phoenix, AZ every 30 minutes and count visitor reports.
Can you tell me where my package is?
No. We don't have access to USPS tracking and never ask for tracking numbers. Only USPS (and the sender) can see a specific package. We explain what the scans mean and whether there's a known problem at the facility.
Other USPS facilities nearby
LAS VEGAS NV DISTRIBUTION CENTERSan Bernardino CA Distribution CenterSAN BERNARDINO CA DISTRIBUTION CENTERSan Diego CA Distribution CenterSAN DIEGO CA DISTRIBUTION CENTERAnaheim CA Distribution CenterANAHEIM CA DISTRIBUTION CENTERCity OF Industry CA Distribution CenterCITY OF INDUSTRY CA DISTRIBUTION CENTERLos Angeles CA Network Distribution Center (NDC)LOS ANGELES CA NETWORK DISTRIBUTION CENTEROther carriers' hubs near Phoenix
- UPS Goodyear, AZ (UPS, Goodyear)
- FedEx Goodyear, AZ (FedEx, Goodyear)
- FedEx North Las Vegas, NV (FedEx, North Las Vegas)
Sources
- USPS Industry Alert: USPS Modernization Through Package Equipment Upgrades in August 2026 (Jul 31, 2026) (accessed 2026-11-14)
- USPS OIG 25-045-R25: Efficiency of Operations at the Phoenix P&DC, Phoenix, AZ (Apr 1, 2025) (accessed 2026-11-14)
- USPS newsroom: USPS unveils first-of-its-kind sorting machine at Phoenix RPDC (Aug 4, 2025) (accessed 2026-11-14)
- k2track.in USPS location page: PHOENIX AZ DISTRIBUTION CENTER (third-party tracking aggregator) (third-party tracker) (accessed 2026-11-14)
- k2track.in USPS location page: PHOENIX AZ DISTRIBUTION CENTER ANNEX (third-party tracking aggregator) (third-party tracker) (accessed 2026-11-14)
- Reddit r/usps_complaints post quoting the scan "PHOENIX AZ DISTRIBUTION CENTER" (visitor posts) (accessed 2026-11-14)
- ABC15: USPS signs huge lease at new West Valley warehouse (2024) (accessed 2026-11-14)
- Reddit r/usps_complaints post (2026-09-05) quoting the scan "PHOENIX AZ DISTRIBUTION CENTER" (visitor posts) (accessed 2026-11-14)
- Reddit r/usps_complaints post (2026-09-05) quoting the scan "PHOENIX AZ DISTRIBUTION CENTER" (visitor posts) (accessed 2026-11-14)
The scan name above comes from how USPS usually labels locations and from posts by people who saw it, not from an official USPS list. Seeing it spelled differently? Tell us.